In order to check if your NapBots account is correctly configured, go to your Dashboard. In the Exchange section, you should see a green thumbnail next to the name of your active exchange (see image below) :

Capture_d_e_cran_2021-06-21_a__15.37.50.png


If a warning sign appears next to your active Exchange, it means there is a problem with your settings. 

Capture_d__cran_2021-06-23___15.48.18.png


If this is the case, here is what you need to do:


1- Check that your API key is correctly configured:

For example, if you are using Binance as your Exchange, your API key should have the same settings as the image below:

Binance_-_API_ENG.png

Below is a detailed tutorial of each API configuration for all Exchanges compatible with NapBots: 

 

2- Check that your funds are in the right currency according to the Exchange you are using:

Capture_d__cran_2021-06-23___16.33.33.png

 

3- Check that your subscription is active:

Capture_d__cran_2021-06-23___15.30.51.png

 

If, after having made these verifications your bots are still not working, send an e-mail to support@napbots.com



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  • which coin are you supposed to have in the Bitpanda accountt for the bot to trade?

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